The terms "JNR Globetrotters", "us", or "we"
refer to the owner of this website. The term "you" refers to the user or viewer of
our website.
The use of this website is subject to the following terms:
- General Use: The content of the pages on this website is for your general
information and use only. It is subject to change without notice.
- Accuracy of Information: Neither we nor any third parties provide any warranty
or guarantee as to the accuracy, performance, completeness, or suitability of the information and
materials found or offered on this website.
- Your Responsibility: Your use of any information or materials on this website is
entirely at your own risk, for which we shall not be liable. It shall be your responsibility to
ensure that all services, itineraries, or information available through this website meet your
specific requirements.
- Intellectual Property: This website contains material owned by or licensed to
us. Reproduction is prohibited except with our prior written permission.
- Unauthorized Use: Unauthorized use of this website may give rise to a claim for
damages and/or be a criminal offense.
- Links to Other Websites: This website may include links to other websites for
your convenience. These links do not signify that we endorse the website(s). We have no
responsibility for the content of linked websites.
- Governing Law: Your use of this website and any dispute arising out of such use
shall be governed by the laws of India.
Cancellation Policy
Please read the cancellation terms carefully before confirming your booking.
1. Cancellation by the Client for Hotel or Tour
All cancellations must be submitted in writing. The cancellation date will be considered as the
date on which we receive the written request.
Cancellation Charges:
- 30 Days or More Prior to Arrival: Refund or Credit Note will be issued as
per the concerned Tour / Hotel / Airline cancellation policy.
- 15 – 30 Days Prior to Arrival: 50% of the total package cost will be
deducted.
- Within 15 Days of Arrival: No refund (100% cancellation charges apply).
Refund or credit note is subject to supplier approval and policy (hotel, transport, tour
operator, cruise, insurance, etc.).
2. Airline Ticket Cancellation Policy
All flight ticket cancellations, changes, and refunds are governed by the respective
airline’s rules and tariff conditions at the time of booking.
- Special, promotional, and discounted airfares may be 100% non-refundable and non-changeable.
- Airline cancellation, re-issuance, rescheduling, and no-show charges apply as per airline
policy.
- Any fare difference for date changes must be paid by the passenger.
- The airline’s decision regarding delays, reschedules, cancellations, refunds, or
alternate flights shall be final.
- No-show tickets are fully non-refundable.
Agency Service Charges
A standard service fee will be charged for any airline cancellation, reissue, or amendment. This
fee is non-refundable.
JNR Globetrotters Pvt. Ltd. and its subsidiaries act only as a facilitator. Final authority
regarding refunds, changes, or compensation lies solely with the respective airline.
3. Non-Refundable Services
- Visa Fees
- Peak Season Hotel Bookings
- Promotional Airfares
- Government Taxes & Fees
4. Cancellation by the Agency / Force Majeure
In the event of natural disasters, political unrest, pandemic restrictions, airline suspension, or
government advisories, refunds will be processed strictly as per supplier policies.
We shall not be responsible for any personal loss, visa costs, travel insurance expenses, or
additional costs incurred.
5. Refund Processing
- Refunds will be processed within 15 working days after supplier approval.
- Refunds will be credited to the original mode of payment only.
- Bank charges and payment gateway charges are non-refundable.
Privacy Policy
JNR Globetrotters respects your privacy and is committed to protecting your personal information.
Any personal information shared with us, including your name, contact details, identification
documents, travel documents, and travel-related information, is collected solely for:
- Travel bookings and reservations
- Payment processing
- Visa applications
- Customer support and service delivery
We do not sell, rent, or misuse your personal information.
Your information may be shared only with airlines, hotels, visa authorities, government agencies,
travel partners, and service providers strictly for booking and travel purposes.
All information is handled securely and with appropriate safeguards to protect your privacy.
By using our website and services, you consent to the collection and use of your information in
accordance with this Privacy Policy.